Details for MISSISSIPPI BEND AREA AGENCY - Ad from 2022-01-13
MISSISSIPPI BEND AREA EDUCATION AGENCY Section: BOARD OF DIRECTORS Code: 204.12 Policy Title: Complaints References: Administrative Regulation 204.12 Date of Adoption: June 13, 1990 REVISED: September 14, 1994 May 11 2011: December 13, 2017 REVIEWED: 2005-06: 2008-09: 2014-15 The Mississippi Bend Area Education Agency Board of Directors (Board) recognizes that complaints and/or concerns may arise which involve, local school staff, parents, students, applicants for employment, and other members of the public that may need to be addressed and resolved. The Board hereby authorizes the chief administrator to develop and implement procedures to resolve these complaints. MISSISSIPPI BEND AREA EDUCATION AGENCY Regulation Title: Complaints Code: 204.12 References: Board Policy 204.12 Date of Adoption: June 13, 1990 REVISED: November 11, 1992; September 14, 1994; May 10, 2000; May 10, 2006; June 10 2009; May 11 2011 March 11 2015; December 13 2017 REVIEWED: It is the intent of the Mississippi Bend Area Education Agency (Agency) to provide all groups with an opportunity to formally address complaints in an efficient and appropriate manner through the established table of organization. Any individual (a local school staff member, parent, student, applicants for employment, or other public individuals) will have the right to file a formal complaint alleging non-compliance with: • Board policy or procedure, • Any federal, state or local law or ordinance administrated by the Agency, • Title VI and VII of the 1964 Civil Rights Act, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1991, Or • Discrimination on the basis of gender identity, race, color, national origin, creed, sexual orientation, sex, religion, age, marital status, or disability. Any individual (non-employee) with a complaint should follow these steps. Failure to follow these steps and timelines may constitute a bar to any further appeal. However, timelines may be reviewed or extended as necessary or by mutual agreement. STEP 1: Discuss the complaint with the employee most directly associated with the complaint, with the intent of resolving the matter informally. STEP 2: Give written notice of the dispute or complaint to the Board Secretary using the complaint form not later than 10 working days from the date that the complaint/concern arises. The written notice will clearly describe the events leading up to and surrounding the complaint and a suggested or preferred resolution to the concern. The complaint form is available on the Mississippi Bend Area Education Agency website found under the Board of Director’s section or upon request from the Board Secretary. Within five working days after receiving notice, the Board Secretary will notify the Human Resources Office. The Human Resources Office may: • Schedule a meeting with the complainant to identify details surrounding the complaint/concern; • Conduct an investigation, including interview of employees or other witnesses; • Submit a written response to the complainant; • Forward a copy to any complainant employees named in the complaint. STEP 3: If dissatisfied with the response in Step 2, the complainant has five working days after receiving the written response from Step 2 to submit an appeal to the chief administrator. Within five working days after receiving the appeal, the chief administrator may: A. Schedule a meeting with the complainant to hear the complaint/concern; B. Submit a written response to the complainant; C. Forward a copy to the supervisor. STEP 4: If dissatisfied with the chief administrator’s response, the person has five working days after receiving the written response to forward a complaint to the president of the Board of Directors (Board), who will present the complaint to the full Board. The Board may elect to hear the complaint or rely just on the written record that has developed during the previous steps. Complaints forwarded to the Board will receive a written response within forty-five working days of receiving the complaint. Board decision is final. This procedure is expressly written to preclude individuals from formally or informally ignoring the Board’s complaint or concern resolution protocol in an attempt to resolve their complaints or concerns without the employees directly involved being able to respond to the complaint or concern. REGULATION 204.12 COMPLAINT The Following individuals may file a complaint: local school staff parents, students, applicants for employment, and other members of the public. Any individual has the right to file a formal complaint alleging non-compliance with: • Board policy or procedure, • any federal, state or local law or ordinance administered by the Agency, • Title VI and VII of the 1964 Civil Rights Act, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973 and the Americans with Disabilities Act of 1991, Or • Discrimination on the basis of gender identity, race, color, national origin, creed, sexual orientation, sex, religion, age, marital status, or disability. I, ___________________________________________, am filing this complaint because: Please attach additional sheets if necessary. Describe the incident or occurrence as fully and accurately as possible: Please attach additional sheets if necessary. What remedy are you requesting? Complainant’s Signature: Date: (Enter your name here (type is ok, no need to print and sign) Please submit your complaint form to: Board Secretary Mississippi Bend Area Education Agency 729 21st Street, Bettendorf, IA 52722 Human Resources Office’s response to complaint (if applicable): MISSISSIPPI BEND AREA EDUCATION AGENCY Educational Equity and Equal Code No: 401.1A Employment Opportunity References: Board Policy 401.1 March 10 1993 Date of Adoption REVISED: November 8 1995, June 10 1998, June 20, 2007, February 10, 2010, June 9 2010, June 12, 2013 REVIEWED. 2006-07; 2009-10 Mississippi Bend Area Education Agency (Agency) has an established policy of educational equity and equal employment opportunity and not to illegally discriminate with respect to race, color, creed, gender identity, marital status, sex, sexual orientation, national origin, religion, age, socioeconomic or disability. In order to effectively communicate and interpret the Agency’s policy to all levels of the administration and to all other employees, community members, educational agencies, and the public in general the following will be undertaken: • Dissemination Policy: - Employees will be reminded annually of the Agency’s written statement of policy by: o Reference in employee handbooks. o When appropriate, publicity through news stories or other articles in Agency publications. o Discussions with administrators and at Agency meetings. - Employment advertisements will contain assurance of equal employment opportunity. - All employment and recruiting sources where jobs are listed by the Agency will be reminded of our policy. - Notices will be posted on bulletin boards and Agency website. These will inform employees and applicants of their rights under federal and state civil rights laws. Regulation Title: • Responsibility for implementing the Educational Equity and Equal Employment Opportunity Policy: Responsibility is assigned to the affirmative action coordinator, who will render full assistance and support for those seeking help and assistance in taking affirmative action. • Recruiting: Additional emphasis will be given to seeking, identifying, and encouraging applicants from minority and other unrepresented groups. • Training: All training and in-service programs supported or sponsored by the Agency will continue to be equally open to qualified employees. • Hiring, Placement, transfer, layoff and recall: The Agency recognizes that to accomplish the long-range objectives of the policy, continued affirmative action must be taken to ensure that job opportunities of all kinds are called to the specific attention of members of minority groups. To assure achievement of the objectives, the Agency will periodically review its practices. • Compensation: All employees will receive compensation in accordance with the same standards. Opportunities for performing overtime work or otherwise earning increased compensation will be afforded to all qualified employees. • The procedure for filing a complaint is outlined in Board Policy 204.12 Complaints. Inquiries by employees or applicants for employment regarding compliance with equal employment opportunity and affirmative action--including but not limited to complaints of discrimination- will be directed to the affirmative action coordinator by contacting the Executive Director, Mississippi Bend Area Education Agency 9, 729-21st Street, Bettendorf, Iowa 52722, 5631359-1371; the Director of Civil Rights Commission, Des Moines, Iowa; or the Director of the Region VII Office of Civil Rights, Department of Education, Kansas City, Missouri.